Our Guarantee

We are a family business, and our business is everything. Customer service & great experiences are our absolute top priority. Our guarantee puts your mind at ease knowing we will have clean equipment, our delivery staff will arrive on time, your order will be correct, and our professional staff will go above and beyond to ensure your event is a success.

Guaranteed Cleaned Equipment and Inflatables

We clean every inflatable unit immediately following every rental. We use all-natural cleaning supplies to ensure that there are no harmful chemicals or residue left behind. Our goal is to provide your kids with clean and healthy entertainment! All rentals are guaranteed to be clean, without question, upon delivery.

Guaranteed On-Time Delivery & Great Communication

We set & communicate delivery / pickup times. If, at any point, we are veering away from the set time, we will absolutely be in contact to provide updates and ETAs. If your party has a set time, we guarantee that all rentals will be inflated and ready to entertain at the start.

Guaranteed Professional Service

If it’s not a family member of The Jump Party making deliveries & pickups, it’s a very close acquaintance who’d we trust with our own children. Any The Jump Party person will be uniformed in our bright colors with our company logo, so you know exactly who it is showing up on the delivery day.

We treat each and every customer exactly how we’d prefer to be treated. This is The Jump Party Guarantee.